Data Entry Clerk / Customer Service Rep

Full Time
Tennessee
Posted 2 months ago

We are seeking an individual looking for a steady income, benefits, weekly pay, and a fun work environment! Local family owned and operated transportation company has an opening for a data entry/customer service position with potential promotional opportunities to Account Management.

Job Description:

·        Solicit freight from existing customer base.

·        Enter loads into the AS400 computer system, including all data needed for pickup and delivery.

·        Schedule pickup and delivery appointments via phone, email, and websites.

·        Track pickups and deliveries to ensure drivers arrive on time.

·        Help the customer service group with special power only and pop up projects.

Qualifications:

·        High School degree or equivalent experience

·        Excellent verbal and customer service skills

·        Able to work independently and self-manage

·        Detail-oriented with a high level of accuracy

·        Effective organizational skills and communication skills

·        Strong negotiation and analytical skills

·        Critical thinking and problem-solving skills

·        Ability to handle multiple tasks simultaneously

·        Positive attitude A MUST

·        High level of proficiency with all keyboard and computer functions

M-F 7:00am to 4:00pm. Starting pay:  $12 – $14 per hour – depending on experience.

 Please e-mail cover letter and resume with references to Nick Hagler at nhagler@westernexp.com.

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