PRIVACY POLICY

Western Express, Inc. takes your privacy seriously. We want you to know how we collect, use, share, and protect your personal information.

This Privacy Policy tells you:

  1. What personal information we collect
  2. How we use that information
  3. How we share that information
  4. How we protect that information
  5. How to contact us for questions
  6. Privacy Policy updates

Except as described in Section 5, this Privacy Policy applies only to personal information that we collect through the Western Express sites, namely, drivewithwestern.com, driveforwestern.com, westernexp.com, fixourtrucks.com, and newhorizonslp.com, wsxifreight.com, and tlcnashville.com (the Sites)

If you do not want us to handle your personal information as described in this Privacy Policy, please do not enter your information into any of the Sites. Personal information is information that could reasonably be used to identify you individually, such as your name, e-mail address, physical address, birthdate, and telephone number.

The Sites are intended for a U.S. audience. Any information you provide, including any personal information, will be transferred to, and processed by, a computer server located within the United States and will be handled in accordance with this Privacy Policy.

  1. WHAT PERSONAL INFORMATION WE COLLECT
    1. Information You Give Us
      We collect personal information that you voluntarily share with us through the Sites. For example, we collect information from you when you fill out a job application through any of the online job applications available on a Site.

The information that you may choose to provide includes:

      • Contact information, including name, email address, and telephone number
      • Job application information, including employment history, driver's license number, and traffic violation and accident history
      • Information submitted in order to allow the Employer to run a background check including name, date of birth, and social security number
      • Communications sent to the Employer, for example, messaging within the Pulse App and text messages
      • An image of your driver's license, Social Security card, Med Card, and pictures of yourself
    1. Information We Collect Through Technology
      We collect information through technology to enhance our ability to serve you. When you access and use the Sites, Western Express or its partners (discussed below) collects information about how you interact with the Applications. Below we describe a few of the methods we use to collect information through technology.

When you visit the Sites, we or our partners collect your device identifier, browser information, and Internet Protocol (IP) address. An IP address is often associated with the portal you used to enter the Internet, like your Internet service provider (ISP), company, or association. While an IP address may reveal your ISP or geographic area, we cannot determine your identity solely based upon your IP address. However, we do not link your personal information to device identifier information, browser information, or IP address.

We may also collect information about how you use the Sites, such as the amount of time you spend on a Site, how many times you use a specific feature of a Site over a given time period, how often you visit the Sites, and actions you take on the Sites (collectively Site Usage Information). We may link your Site Usage Information to personal information you have provided to us, in which case we will treat the combined information as personal information.

Cookies and Tracking Technologies
We may use cookies. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your Web browser that enables the website's or service provider's systems to recognize your browser and capture and remember certain information. A cookie remembers what link you clicked to come to the Site

We may hire a third-party service provider to assist us in placing cookies on the Sites and analyzing how users navigate the Sites.

Your browser may offer you the ability to limit which cookies your computer will accept, or to block cookies completely. Like most websites, if you turn your cookies off, some of the features on the Site may not function properly.

We use pixels to allow us to serve you with advertisements for our products, services or job opportunities on other websites or social media platforms, but we do not share your unencrypted personal information with these third party websites or social media platforms. You may have the ability to opt-out of targeted ads on social media platforms or other websites by adjusting your privacy settings in your accounts with those services.

    1. Information You Provide to a Third Party
      The Sites may include links to, and plug-ins from, websites and applications operated by third parties (Third-Party Sites). It is your choice to enter, or share information with, any Third-Party Site. Western Express does not control any Third-Party Sites and is not responsible for any information they may collect. The information collection practices of a Third-Party Site are governed by its privacy policy. We recommend that you read its privacy policy if you choose to enter or share information with a Third-Party Site.
    2. Information Third Parties Provide About You
      We receive information about you from our service providers. For example, the job applications available on our Sites are operated by a third-party service provider who collects your information on our behalf. You may review the privacy policy of our job application service provider
      here.

 

  1. HOW WE USE THE PERSONAL INFORMATION WE COLLECT
    We use the information we collect to provide the services to you that you have requested, to evaluate your suitability for employment with Western Express, or to process certain cargo claims if you are an employee of Western Express. We use the non-personal information we collect to improve our Site and make its features more useable.

Data Retention
If we employ you, we will retain your personal information for the duration of your employment and thereafter as required by law. If we do not employ you, we will retain your data as long as necessary to provide the services you requested or process your claim, or to comply with U.S. law, including but not limited to anti-discrimination laws, We may be required to maintain some or all of your personal information in our archives in order to maintain database integrity, in which case we will use such personal information solely for the purpose of maintaining database integrity, and for no other purpose.

  1. HOW WE SHARE THE PERSONAL INFORMATION WE COLLECT
    We do not rent, lease, or sell your personal information to third parties. We may share your information with:
    1. Third-Party Service Providers: We may share your personal information with third-party service providers under contract with Western Express to help us provide services to you. The following are some examples of the types of third-party service providers with which we share your personal information and our purpose for doing so:
      • Data Analytics: We may retain third-party service providers to help us perform data analytics regarding your interactions with the Applications.
      • Communication Services Provider; Personnel Resource Manager We may retain third-party service providers to host our personnel records or our contacts, and to help us communicate with you electronically.
      • Employment Service Provider We engage the services of a third-party to collect and process employment application information for us.
      • Legal Advice: We may disclose your personal information to an attorney in the process of obtaining legal advice.

We require these third-party service providers to provide safeguards for your personal information similar to the ones that we provide.

    1. Aggregated data. We may share aggregated data with third-parties when the data has been de-identified or otherwise anonymized in such a manner that the information would not be able to identify you.
    2. Required Disclosures: We may be required to share personal information in response to a court order, subpoena, civil discovery request, other legal process, or as otherwise required by law.
    3. Legal Compliance and Protections: We may disclose account and other personal information when we believe disclosure is necessary to comply with the law or to protect the rights, property, or safety of Western Express, our employees, or others. This includes exchanging personal information with other companies and organizations for employment verification, fraud protection and credit risk reduction.
    4. Corporate Transactions: We reserve the right to disclose and transfer your information, including your personal information in connection with a corporate merger, consolidation, the sale of substantially all of our membership interests and/or assets or other corporate change, including to any prospective purchasers.

CHILDREN'S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We do not collect any information from anyone under 13 years of age. The Site and Western Express products and services are all directed to people who are at least 18 years old or older. If you are under the age of 18, you are not authorized to use the Sites.

  1. HOW WE PROTECT THE PERSONAL INFORMATION WE COLLECT
    The security and confidentiality of your personal information is important to us. We have technical, administrative, and physical security measures in place to protect your personal information from unauthorized access or disclosure and improper use.

For example, we use SSL encryption to protect the data collection forms on our website. In addition, access to your personal information is restricted in our offices. Only employees who need the personal information to perform a specific job (for example, a customer service representative) are granted access to personal information.

It is important for you to protect against unauthorized access to your computer and other devices you used to access the Sites. Be sure to log out of your account or to close your browser after you have completed your visit to any of the Sites.

Please note that despite our reasonable efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your personal information.

HAVE QUESTIONS?
If you have any questions about this Privacy Policy, we'll do our best to answer them promptly. Here's how to contact us:

http://www.westernexp.com/contact-us/

 

PRIVACY POLICY UPDATES
If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date above. If we materially change this Privacy Policy in a way that affects how we use or disclose your personal information, we will notify you by prominently posting a notice of such changes before making them and by stating the effective date of the changes.